9 hard skills or competencies (industry competencies) for Grocery Store Manager
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Identifies and explains the characteristics and key features of various retail business models.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Identifies and explains major operational issues and considerations.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements promotional activities to communicate the features and benefits of new products.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Monitors and optimizes retail operations to enhance productivity and cost-effectiveness.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Explores the historical and future positioning of the organization in light of prevailing retail trends.
See 4 More Skill Behaviors
Skill definition-Strategically planning, executing, and managing product merchandising, pricing, and promotions to increase customer engagement and maximize revenue.
Level 1 Behaviors
(General Familiarity)
Discusses the use and importance of web analytics for improving online merchandising strategies.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Documents and reports to management identified merchandise stock discrepancies, damage, or other issues.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Uses advanced inventory management tools to monitor and optimize the stock levels of products.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Leads the planning and execution of merchandise promotional activities to drive sales and generate revenue.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops and publishes advanced research on innovative merchandising techniques, strategies, and theories.
See 4 More Skill Behaviors
3 general skills or competencies (Job family competencies) for Grocery Store Manager
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Lists the basic techniques used in executing promotion in the marketing sector.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Shows potential customers how a product or service works.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements promotional activities in accordance with the set budget.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Manages various promotional initiatives such as direct marketing and sales promotion.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes a metric system to evaluate the effectiveness of major promotional efforts.
See 4 More Skill Behaviors
Skill definition-Meeting or exceeding the company’s sales targets for sales functions.
Level 1 Behaviors
(General Familiarity)
Identifies how to use sales funnel management and customer relationship management tools.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Reports any discrepancies identified at the time of sale to the management.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Makes recommendations to our organization’s sales management to identify target business opportunities.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees management of available digital advertising inventory.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops new sales management techniques to drive continuous process improvements.
See 4 More Skill Behaviors
12 soft skills or competencies (core competencies) for Grocery Store Manager
Skill definition-Obtaining financial information and applying financial understanding to foster sound judgment and correct business decisions.
Level 1 Behaviors
(General Familiarity)
Describes key financial literacy concepts and principles.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Analyzes data and interprets key financial indicators to help decision-making processes.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Adheres to financial budgets and resource allocations to properly manage transactions.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Consults on the methods and techniques in managing credit and debt.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Builds systems and tools critical for measuring financial accountability in our business.
See 4 More Skill Behaviors
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Compiles a list of basic issues and risks for conducting our budget processes.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Applies established guidelines for conducting our budgeting processes.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Communicates budget objectives and plans to help identify financial trends and create budget forecasts.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Anticipates organizational income and expenses to make forecasts and develop budget plans.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Adapts relevant industry trends on techniques in financial budgeting in our organization.
See 4 More Skill Behaviors
Summary of Grocery Store Manager skills and competencies
There are 9 hard skills for Grocery Store Manager, Retail Industry, Merchandising, Merchandise Quality and Compliance, etc.
3 general skills for Grocery Store Manager, Promotion, Sales Management, Inventory Management.
12 soft skills for Grocery Store Manager, Financial Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Grocery Store Manager, he or she needs to be skilled in Financial Acumen, be proficient in Budgeting, and be skilled in Planning and Organizing.